Last year I was contacted by a bride in the Southampton area who was getting married locally at the Tudor Grange Hotel in Bournemouth and wanted to meet up to discuss her cake ideas for the wedding.
Initially our discussions were on email so by the time we came to meet we had a good idea between us of what she wanted to have create. All we had to do was a cake tasting session and go over the finer details of the cake and delivery and it meant I got to spend time getting to know her and her mum.
I know I keep saying my customers are lovely, but they really are - you just know their cake will be perfect and they'll be super happy with the results because you've built up such a good rapport with them that you feel like you've known them for years.
The day before the wedding I had a call from the bride's mum - just confirming a few bits and I guess seeking reassurance that all was fine for tomorrow She was concerned that they wouldn't get to see me as they were off having their hair done first thing so we agreed I'd ensure that I tried to time it so they'd hopefully be back to see me and the cake before I left.
When I got to the venue to set up the cake I first saw the bride's mum who immediately rushed over to me and gave me a hug - I was so touched and it just made me feel a part of their special day.
The "icing on the cake" for want of a better phrase was that the bride's parents had ordered a bespoke cake knife and server with a damask theme and amazingly the pattern on these matched the pattern on one of the cake tiers. This was completely unplanned as they didn't know what actual design on the cake was going to look like.
I just had my mini spirit level out and was checking the final straightness of the cake when in burst this amazing character of a woman squealing at how lovely the room had been set up when she turned around and spotted me and the cake. A massive grin broke out on her face and she grabbed me and hugged me thanking me so much for the cake and telling me it was perfect.
It totally made my day - it's the little moments like that that make my world. Being the soppy mare that I am I felt the tears welling up.. had to pull myself together quickly :o)